All Prices are in US Dollars.
Upon Release of your shipment, you will receive a confirmation email with your tracking information. If you have questions about your shipment while in transit, please contact customer service.
All orders will be processed and shipped within 5-7 business days.
International Orders: Buyer may be responsible for any additional in country taxes, duties, and/or fees.
Returns and Exchanges
You can return or exchange an item, with the exception of autographed items and/ or memorabilia, within 30 days from the date your order was placed. No returns or exchanges will be accepted after 30 days from order date.
Only merchandise in their original condition with all tags and labels will be accepted for return or exchange.
If the merchandise has been deemed as altered in any way upon return, customer service will contact you.
Any return or exchange shipment costs are at the expense of the purchaser.
Returns for any reason must be submitted with a copy of the original order receipt as proof of purchase and all original packaging.
If you received any promotional items with your order at $0.00, the items must be returned if you are requesting a refund. If these items are not included with the return your account will be charged the MSRP for the promotional item.
Note: All sales items are final sale and may not be returned or exchanged.
To request a return/exchange, email your request and the details of your request to customer service.
The subject of your email should be: Return/Exchange for Order #(your order number)
All returns/exchanges must be shipped directly to:
giovanibernard.officialize.com Customer Service
10680 Treena St. Suite 550
San Diego, CA 92131
Autographed items will not be accepted for return or exchange. All autographed items are final sale.
If you have questions regarding an autographed item prior to purchasing, please contact customer service. The subject of your email should be: Autographed Items